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Frequently asked questions
Getting started
Social Magnum is a social media scheduling and management tool. Connect your Facebook, Instagram, Threads, TikTok, YouTube, Pinterest, Bluesky and Mastodon accounts, then write once, schedule from one calendar, answer comments in one inbox and read analytics. Its MCP server lets Claude, ChatGPT, Gemini or Cursor post for you. It is made by METAFLUX MEDIA LLC (US). Free plan included; paid plans start at $24 a month.
Yes. Social Magnum has an MCP server at https://socialmagnum.com/api/mcp. Add it as a connector in Claude, as an app in ChatGPT developer mode, or as an MCP server in Cursor or Claude Code, sign in when it asks, and your agent can draft, schedule and publish to your connected accounts, read your queue and answer comments. It is included in every plan, within that plan's limits, and there are no API keys to paste.
Connect your accounts across eight networks. Facebook Pages, Instagram Business/Creator, Threads, TikTok, YouTube, Pinterest, Bluesky and Mastodon. Then compose, schedule and auto-publish content to all of them from one place. Solo or with your team, in your own timezone.
New email signups get a confirmation link by email. Until you confirm, a bar at the top of the app lets you resend it. A confirmed email is required to connect accounts, publish, or change plans. Google and Facebook sign-ins are already verified.
Yes. Open the profile menu → Language and pick from 16 languages. The whole app translates. Your choice is remembered on this browser.
Accounts & connections
Eight: Facebook Pages, Instagram Business/Creator accounts, Threads profiles, TikTok, YouTube channels, Pinterest, Bluesky and Mastodon. They all live together in Social Accounts and can be scheduled side by side in one post.
Open Add social account from the menu and click Connect on the network you want. Facebook, Instagram, Threads, TikTok, YouTube and Pinterest sign you in through the network itself. Bluesky asks for your handle and an app password (create one in Bluesky's settings. Never use your account password), and Mastodon asks which instance you're on, such as mastodon.social. Only a workspace owner or admin can add new accounts.
The network revoked or expired its access, which happens after a password change, a permissions review, or a long gap. Nothing publishes from that account until you fix it. Press Reconnect on its card in Social Accounts and you'll be sent back to that same network to sign in again. Your scheduled posts are kept.
Publishing & scheduling
In Create Post, choose your content, pick a date and time, and Social Magnum publishes it automatically at that time in your selected timezone. Set your timezone in Account settings → Preferences.
The timezone set in Account settings → Preferences. Pick a time when scheduling and Social Magnum handles the rest. Your posts go out at that local time, wherever you are.
Yes. Pick as many accounts as you like in Create Post and one composer sends to all of them. Each network still applies its own rules, so a post can succeed on some and be refused on others; Post Manager shows the result per account and lets you retry just the ones that failed.
Six of the eight take video: Facebook, Instagram, Threads, TikTok, YouTube and Mastodon. Bluesky and Pinterest can't yet, so a video-only post to those two is refused with a clear message rather than quietly going out as a caption with no media. Send those accounts a photo or text post instead.
Drafts are kept for 30 days after their last edit, then deleted. Media Library files are kept for 30 days from upload. Anything still attached to a scheduled post or a draft is kept for as long as it's needed. Both pages state this right in their headers, and expiring files are flagged a week ahead.
Check that the account is still connected and that you're within your plan's account limit. Reconnect it from Social Accounts if needed, then retry the post from Post Manager. Permanent failures also trigger an email with the details.
Comments come in from five networks, Facebook, Instagram, Threads, Bluesky and Mastodon, and you can reply to all of them without leaving Social Magnum. Direct messages are Instagram only. YouTube, TikTok and Pinterest don't open their comment threads to tools like this, and Facebook doesn't open Page messages to us, so those stay on the network itself.
Team & workspaces
Workspaces are separate spaces to organize your accounts and team. For example one per brand or client. Switch between them from the switcher at the top-left. Each workspace only shows the accounts assigned to it.
Go to Team, enter their email, choose a workspace and a role, and send the invite. They'll get an email to join and set a password.
Admins can add and manage social accounts in a workspace. Members can work with the accounts assigned to them but can't add new ones. Only the workspace owner manages the team.
Team seats come with paid plans. Free and Trial accounts can't send invites, and the Team page says so with an upgrade link. Each plan includes a set number of seats counting you (Starter 2, Business 6, Agency 10), and you can raise that with member add-ons from the pricing page.
Billing & plans
Free is $0 forever for 2 social accounts and 15 posts a month. Starter is $24 a month ($19 a month billed yearly) for 10 accounts and 2 team members. Business is $59 a month ($47 billed yearly) for 30 accounts and 6 members. Agency is $119 a month ($95 billed yearly) for 70 accounts and 10 members. Every paid plan covers all eight networks, unlimited posts and the AI caption writer; extra accounts and members are add-ons. Cards are processed by Paddle; cryptocurrency is accepted too.
Open the profile menu → Pricing, choose a plan (add any extras), and pay at the secure checkout. By card, bank, or cryptocurrency. Your plan activates the moment payment is confirmed.
Yes. Pick Cryptocurrency at checkout, choose your coin, and send the exact amount shown before the timer runs out. The plan activates as soon as the payment confirms on-chain, usually within minutes. The network fee is shown up front and added on top, so the plan price arrives in full. Crypto plans don't auto-renew; we email you before your period ends so you can renew.
Open Billing from the profile menu. Your payment history lists every charge, each with a view link and a PDF download. Invoices carry your billing address and state exactly how you paid, whether card, bank or crypto.
On any paid plan you can add extra social accounts ($3/mo each) or team members ($2/mo each) with the steppers on the pricing cards. The price updates live and the extras raise your real limits.
Yes. Switch plans from the Pricing page whenever you like. Changes apply right away, and you keep all your content and connections. You can move back to Free at any time.
Security & privacy
Open Security from the profile menu and follow the steps to link an authenticator app. It adds a second step at login, so a password alone isn't enough to get in.
Account settings → Sessions → Sign out everywhere ends every session except the one you're using, so a forgotten library computer or an old phone is cut off in one click. Changing your password also signs every device out.
Yes. Access tokens are encrypted at rest, every account is isolated to your workspaces, sign-ins are protected by a captcha against bots, and you can enable two-factor authentication on your account.
Still stuck? Talk to a human.
Every message is read and answered by the people who build Social Magnum. No bots, no canned deflection, replies in your inbox within hours. If the knowledge base above didn't settle it, the contact page will.